Circle Sofa FAQ
What are the dimensions and what kind of foam do you use?
Our foam is certified by CertiPUR-US and made in the USA. See the question further below for more details on this. The cushions are 5" thick with a 32" diameter and have a 1.5 lb/cubic ft density with a 35 ILD medium firmness. The bolster is 12" diameter and 18" long with 1.5 lb/cubic ft density and a 35 ILD medium firmness. The pillow is 12" diameter and stuffed with soft polyfil.
What about the fabric and where are they made?
The Circle Sofa was designed and is sewn right here in Virginia. The fabric is a durable medium weight made from 100% polyester with a soft velvety texture. The cushions have zippers; the bolster has an overlap closure and the pillows are sewn shut. Machine wash cold on gentle cycle. Hang dry; do not put in dryer.
How are they shipped? Seems like it would be a huge box.
The foam is already put in the covers and then vacuum packed, rolled and put in a box for shipping. Release your Circle Sofa from its plastic as soon as possible, to return it to its original shape. Extended storage in a vacuum packed state is not recommended. Over time the wrinkles will come out, but feel free to take a hot steam iron and press them. No need to remove the foam first.
Why would you want to return it? It's awesome! Ok, sometimes things happen in life. You can return it at your own expense for a full refund within 30 days of purchase. Remember that your Circle Sofa comes vacuum packed to fit in one box. You may or may not have the abilitty to pack it the way we do and may incur larger expenses on return shipping costs.
What is the difference between firmness and density?
Firmness is how the foam "feels" and how much it deflects when a weight is put on it. Density has nothing to do with the firmness. Density has to do with quality, longevity and how much the foam weighs. The higher the density, the longer it will last. Our "Better" quality is a 1.8 density and is good for occasional use. For frequent use or foam exposed to a lot of weight, the "Best" 2.8 density would be a good choice.
How to measure for cushions?
Whenever possible, use the cover rather than cushion for measurements. Foam may have broken down or shrunk over time. Measure in the middle or across the body of the cover. Corner to corner measurements may be smaller.
It is helpful to sketch the cushion and write the measurements, so you don't mix up the dimensions when entering them online.
Add 1/2" to all dimensions, including the thickness, then round up or down to the nearest inch. For example, if a dimension is 3 3/4", add 1/2" equaling 4 1/4". Round down to 4". If a dimension is 4 1/4", add 1/2" equaling 4 3/4". Round up to 5". This will make your cushion nice and snug. Do not factor in Dacron wrap at all in your dimensions.
Medium or Firm, that is the question.
The 1"-3" foams only come in firm. The reason is simply that when weight is placed on thinner foams, they are likely to bottom out. Many people prefer a medium foam with thicker cushions on sofas and chairs. This is a personal preference, though. Heavier people or those that might have more difficulty rising from a lower position may consider the firmer foam, even with thicker cushions.
Can you pick up orders and do we ship?
Yes, you can pick up orders from 9-5 Mon-Fri. We also ship orders for a reasonable charge anywhere in the 48 states. Orders are typically ready to pick up or ship in 1-2 business days. Shipping will be UPS or Fedex. A street address is required.
Foam sheets that haven't been cut can be returned at your expense for a refund. Contact us first please. Custom cut cushion foam cannot be returned. If we make a mistake, we will quickly send you a replacement.
Is our foam certified by CertiPUR-US?
Yes, it means the foam has been tested to meet CertiPUR-US rigorous standards for emissions, content, performance, and durability. Specifically, the foam is:
- Made without ozone depleters
- Made without PBDEs, TDCPP or TCEP (“Tris”) flame retardants
- Made without mercury, lead and heavy metals
- Made without formaldehyde
- Made without phthalates regulated by the Consumer Product Safety Commission
- Low VOC (Volatile Organic Compound) emissions for indoor air quality (less than 0.5 parts per million)